Privacy policy
Discretion isn’t a slogan here — it’s the law.
At Heart & Justice, privacy isn’t optional. We comply fully with Alberta’s Personal Information Protection Act (PIPA) and the Security Services and Investigators Act (SSIA). Every case begins and ends with confidentiality.
We collect only what’s necessary for lawful investigations — names, contact details, evidence from public locations, and relevant case data — and we safeguard it as carefully as the evidence itself.
We ask only what we need to know.
We gather information to conduct authorized investigations, verify facts, and prepare accurate reports for legal or administrative use. We never collect information for marketing or unrelated purposes.
Consent is obtained wherever possible. In limited cases, Alberta law allows information to be collected without consent when doing so is reasonable for an active investigation or legal proceeding. Everything we collect stays within the boundaries of lawful purpose and good judgment.
Locked down tighter than a sealed evidence bag.
Your information is stored securely — encrypted digital files, restricted-access physical records, and strict retention timelines. Files are retained only as long as required by law or contract, then destroyed safely and irreversibly.
You have the right to request access to your personal information. We’ll respond within the timelines set by PIPA, unless disclosure would compromise an investigation or reveal confidential sources.
We take privacy personally — really.
Our designated Privacy Officer handles all inquiries and ensures compliance with Alberta regulations.
Privacy Officer – info@heartandjustice.ca