Every file starts with a structured intake where we review the insurance claim, reported injuries, and the policyholder’s statements. We gather background information — incident reports, timelines, and surveillance restrictions — to identify inconsistencies early. From there, we design a plan that balances legal compliance under Alberta’s PIPA with investigative efficiency. The goal: clarity before claims spiral into cost.

Our licensed investigators discreetly document the claimant’s day-to-day activity using time-stamped video and photo evidence from lawful public vantage points. Whether it’s mobility beyond medical restrictions or undisclosed employment, we focus on objective observation — no intrusion, no exaggeration. Field notes and footage are logged in real time, building a verifiable sequence of events ready for legal review.

We complement fieldwork with digital intelligence: employment checks, social media activity, and database research that identify discrepancies between claimed limitations and actual lifestyles. Each finding is verified through open-source methods permitted under Alberta law, ensuring admissible, traceable documentation. This cross-checks stories with evidence and saves insurers costly guesswork.